Operations

HEI's Operations team embraces entrepreneurial spirit within a flexible, supportive infrastructure: freedom within a framework. Every individual is charged with running his or her part of the business, supported with tools, technology and training… plus ready capital resources to make ongoing, value-enhancing asset improvements.

Seamlessly integrated into HEI's collaborative corporate network, HEI Operations generates, and has access to, critical real-time data that enables optimization of the company's portfolio of full-service and luxury properties. Open door policies and cross-disciplinary teams generate shared wisdoms and insights into market dynamics that are unequalled in the hospitality sector.

Vigilant, focused and committed to continual value-enhancing improvements, HEI Operations consistently surpasses associates, guests and investors expectations, whether by time-tested initiatives, or fresh, out-of-the-box strategies that achieve new levels of excellence, faster and better