Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
Our operating platform is built exclusively for institutional hotel assets in key Urban, Super-Suburban, and Resort locations. Our expertise is maximizing the value of hotel real estate. Period.
For us, that means creating experiences that guests appreciate while achieving a highly profitable set of performance measurements – a blend of Art and Science. It’s a unique approach that is uniquely successful.
Long known as a leader in the ownership and management of the hotel industry’s most powerful franchise brands, over the last decade we have also established an impressive record positioning and operating lifestyle hotels, both soft-branded and independents. The result is an extremely impressive portfolio of 80+ institutional-grade hotel assets across nearly all major business and leisure markets.
A DEEP APPRECIATION
Our business has been built to endure, and the lifeblood of that endurance is the strength of our relationships with our brand and capital partners. We appreciate the responsibility we have to deliver both remarkable guest experiences for all leading hotel franchisors, as well as compelling investment returns for our who’s who of industry-leading REITs and Private Equity firms. We understand we perform on a bright stage, and we push ourselves to raise the bar with each performance.
A TRACK RECORD TO PROVE IT.
With the DNA of a highly experienced investor, HEI brings unparalleled competitive advantages to our capital partner relationships – advantages that are rooted in our proven ability to maximize the value of a clearly-defined bandwidth of hotels: Luxury, Upper-Upscale, and Premium Select Serve properties in Urban, Super-Suburban, and Resort Locations.
PART ART. PART SCIENCE.
There is an interpretive Art to understanding guests, trends, and how to program the entire customer experience in order to maximize revenue. And there is a data-driven Science necessary to drive profitability. Our operating philosophy is simple: bring these two radically divergent elements – Art and Science – together in such a way to maximize hotel real estate value for all stakeholders. We are driven to deliver on this commitment time and again, and have the repeat customers to prove it.
PASSION THAT PERFORMS.
Exceptional hotels are created by so much more than strong brands in great locations. We are a people business and our industry-leading associate satisfaction scores are a testament to our commitment to investing in our associates as a key driver of our success. We seek passionate hospitality professionals to help us deliver outstanding guest experiences and bottom line performance, while providing them with mentors, training and tools to grow their careers at HEI.