Careers

At HEI, we live for our guests and clients, and we’re pleased to grow our organization with people who feel the same way. We show our “love” to our associates through HEI Loves, which includes market-leading compensation packages, generous PTO and flex-time initiatives, diversity and inclusion programs, women in leadership programs, outstanding career development and advancement opportunities, and job appropriate assets and resources. We’re always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future. Find the career that aligns with your goals by beginning your online search today.

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HEI Loves - A Message from Anthony Rutledge
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A Message from Anthony Rutledge

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HEI Loves - Culture
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A DISTINCT COMPANY CULTURE

Shared Values That Define Who We Are

HEI Loves is a defining piece of our culture that outlines how we “love” one another within the organization. Our culture, along with our industry-leading operating platform, allows us to attract and develop top talent. We retain this talent by providing unlimited growth opportunities and by fostering a positive, engaging and inclusive environment. We celebrate diversity, understanding that our differences define our individuality, but also bind us in community together. We also share a set of deeply held values built on teamwork, integrity, innovation, social responsibility and an unwavering commitment to excellence.

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HEI Competetive Benefits

COMPETITIVE BENEFITS FOR ASSOCIATES

Industry-Leading Programs & Perks

We recognize that high-value guests seek out our hotel experiences, and we know that our associates are a huge part in making that happen. When you join the HEI family you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, PTO and flex-time programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.

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DAILYPAY

Accessing Pay When You Need It Most

One of the ways we reinvest in our employees is through our DailyPay program. We want our associates to have the opportunity to use their money when and where they need it most. It’s possible with DailyPay, a voluntary benefit we now offer to our associates. With DailyPay, you can view and access money as you earn it. The result is greater peace of mind, improved financial well-being and the most advanced, accurate and frictionless pay experience available today.

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HEI LOVES

Rewarding Our Associates EVery step of the way

At HEI, we understand and recognize that our success starts and ends with our associates. It’s why we honor our associates and their contributions at every turn and why we continue to find innovative ways to reward them for exemplary service to our company and our guests. HEI Loves defines how we care for our associates and remain intentional about enriching their lives, as well as enhancing the communities where we live, work and play.

HEI INCLUSION

Distinctly Different, Better Together

We believe that we’re better together. That’s why we strive to create a warm, welcoming environment – one that’s built on inclusion, diversity and mutual respect. Whether we’re having open, honest conversations with one another, training a newly hired military veteran or sharing our knowledge through mentorship, we’re here to give everyone the same opportunity to learn, develop and grow professionally. Striving for greatness can be challenging, so we pool our talent together and encourage all of our associates to be intentional and engaged in everything they undertake.

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OUR VALUES

Team Environment of Passion and Enthusiasm

We respect the balance between family and work. We recognize achievements and celebrate successes. We provide the resources and tools essential for success. We embrace diversity.

Integrity

We interact honestly and respectfully. We meet our commitments. We communicate freely and openly. We always check that it feels morally right.

Innovation

We encourage creative thinking. We capitalize on new ideas. We take measured risks, allowing “freedom within the framework.” We identify and share best practices.

Social Responsibility

We support our local and global communities through active involvement. We make associate wellness and development our priority. We encourage relationships with suppliers and guests that support sustainability. We promote environmentally-friendly best practices.

Commitment to Excellence

We achieve superior investment returns. We are the preferred hospitality employer. We build loyalty by delivering on guest, associate and brand expectations. We realize disciplined growth.

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Health & Wellness

We make associate wellness and development our priority. We are committed to improving your health, while helping you become more value-conscious in your health care decisions. We offer competitive benefit packages for health and wellness, 401(k), and discount programs. Health and wellness includes medical, dental, and vision plans as well as life and disability insurance options. Telemedicine, condition care, and a robust employee assistance program are just some of the additional perks offered through HEI Hotels & Resorts overall health benefits package.

401K With Company Match

HEI partners with Fidelity Investments to administer our 401(k) savings and retirement plan, which offers both an IRA and 401(k) option as well as a company match contribution.

DailyPay

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them!

Travel Discounts

We work hard and we play hard! Both brand hotel discounts and HEI portfolio discounts are available to our associates so that you can travel and relax at significant discounts during your time off.

You Decide Discount Program

Among the various discount programs we have available, HEI also participates in the Employee Advantages by You Decide, which is an online rolling discount program. Associates can find savings on everything from auto insurance to amusement park tickets and everything in between.

Growth Opportunity

Not only is our portfolio growing, but our associates are too. HEI provides uncapped growth potential that allows you to move into the next step in your career, try out a new discipline, or even just to become the best of the best in your current role!

HEI INCLUSION

The Bridge – Connecting Across Our Differences

At HEI, we strive to create a culture where everyone feels welcome and part of the HEI family. We launched The Bridge, a collection of programs that foster diversity and inclusion, in order to humanize conversation around these and other important topics. Not only do we strive to raise awareness for all HEI associates, we celebrate differences and share them openly.

Women in Leadership

Our Women in Leadership program was founded in 2018 with a focus on empowering our female leaders and increasing the representation of women professionals across our portfolio, specifically for the advancement of women to the General Manager level. The committee is designed to provide a mentor/mentee relationship that fosters the development of our internal talent as well as to focus on the overall recruitment efforts for other top female talent throughout the industry.

Veterans Program

We can never thank our military veterans enough for their courage, pride and selfless service to protect our great country. We do, however, strive to bring those qualities to our company and therefore partner with multiple Veteran outreach organizations, such as Hiring Our Heroes, to strengthen our commitment and as part of our hiring practices. We encourage those returning to civilian life to seek opportunities in our organization as there will always be a place for those who have served.
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