HEI Hotels & Resorts is proud to celebrate two exceptional properties, Hotel Ivy and JW Marriott Anaheim Resort, which were recognized during a recent franchise
According to J.D. Power 2024 North America Third-Party Hotel Management Guest Satisfaction Benchmark released today, overall guest satisfaction with branded hotels run by the nation’s
Necessity is the mother of invention. How many times over the past year have we all heard that expression? Without a doubt, the once-in-a-generation impacts
The following article was written by Nigel Hurst, Chief Human Resource Officer at HEI. The COVID pandemic has brought unprecedented challenges to the hospitality industry,