At HEI, we know that the lifeblood of our organization is our associates. That’s why we’re constantly looking for creative new ways to attract – and retain – the industry’s best and brightest.
Our very own Ted Darnall was recently featured in Insider discussing various ways we’re supporting our associates while also addressing the nationwide labor shortage. One big idea: letting hotel guests opt-in to gratuities on arrival. The strategy encourages customers to tip in an increasingly cashless world.
Forward-thinking tipping policies are just part of our greater overall associate retention strategy, which also includes improved training and better healthcare options.